WEAR LIFE GUARANTEE
If you’ve purchased four or more Bridgestone Turanza Serenity Plus tyres and a wheel alignment in one transaction from a Bridgestone store, then your tyres automatically qualify for our 50,000km Wear Life Guarantee.
Should your Bridgestone Turanza Serenity Plus tyres wear out before travelling 50,000kms, we’ll provide you with a pro-rata credit towards the cost of new comparable replacement tyres.
For this Wear Life Guarantee to remain valid, you must bring your vehicle in to any Bridgestone Select, Bridgestone Tyre Centre or Firestone store for the free scheduled tyre maintenance.
Available on Bridgestone Turanza Serenity Plus tyres only.
QUALIFYING FOR THE WEAR LIFE GUARANTEE
Purchases of four or more Turanza Serenity Plus tyres with a wheel alignment in one transaction from a participating Bridgestone Select, Bridgestone Tyre Centre or Firestone store and automatically qualify for the Wear Life Guarantee.
Simply attach your receipt to your Bridgestone Wear Life Guarantee booklet and store it in your vehicle’s glove box. Complete the scheduled service program with free services as outlined in the Wear Life Guarantee booklet (see below for more details).
Exercise good general vehicle and tyre maintenance, including ensuring correct inflation pressure and wheel alignment is maintained to ensure your Wear Life Guarantee remains valid.
Your tyre technician will check your vehicle’s wheel alignment at each service and you may be required to purchase a wheel alignment to ensure your Wear Life Guarantee remains valid.
Ask in-store today!
FREE TYRE MAINTENANCE CHECKS
To help you get the best value out of your tyre investment, we provide FREE scheduled tyre checks and FREE tyre rotations to help your tyres wear evenly and last as long as they possibly can.
After your purchase of Bridgestone Turanza Serenity Plus tyres, come in to see our expert team for your first check after 5,000km or 3 months, and subsequently every 10,000km or 6 months.
Exercise good general vehicle and tyre maintenance, including ensuring correct inflation pressure and wheel alignment is maintained, to ensure your Wear Life Guarantee remains valid.
Our expert team in-store will perform your FREE scheduled tyre maintenance checks at the prescribed maintenance intervals.
- FREE tyre rotations*
- FREE tyre pressure check;
- FREE tread depth check;
- FREE battery check; and
- FREE spare tyre check.
*Tyre rotations are vital to achieving even tread wear and optimum tyre life, and is necessary because of the uneven wear characteristics of the front and rear axles. Your Bridgestone tyre technician will also check your vehicle’s wheel alignment at each service interval, because incorrect wheel alignment can result in irregular wear on your tyres. Whilst the Wear Life Guarantee provides free tyre rotations, if your vehicle requires a wheel alignment or wheel balancing, there will be an additional charge.
For more details, ask in store today!
MAKING A CLAIM
Should your tyres become worn out before having travelled 50,000 kilometres, take your vehicle to your nearest Bridgestone Select, Bridgestone Tyre Centre or Firestone outlet for an assessment.
Provided you have maintained and recorded the Tyre Maintenance Checks on the Wear Life Guarantee booklet, you will receive a credit discount towards the replacement tyres based on the actual wear life achieved.
The Tyres are deemed to have worn out when the Tyre tread is uniformly 1.6mm (which means that the tyre tread has worn down to the top of the built-in indicators in the tread grooves) as measured and assessed by an Authorised Bridgestone Dealer, whose decision is final.
To determine the replacement price, the percent of guaranteed wear life obtained is multiplied by the purchase price of the effected tyre(s).
For example, if your tyres achieved 90% of the guaranteed wear life, you will receive a credit towards your next set of Bridgestone tyres to the value of 10% of the purchase price of the replacement tyres.
Where: “Kilometres Travelled” means the number of kilometres the Tyres have actually travelled when presented to an Authorised Bridgestone Retailer for assessment as recorded in the Bridgestone Wear Life Guarantee card. “Price” means the Recommended Retail Price of the replacement tyres as quoted at the time of replacement.
The Tyre(s) will be retained by the Bridgestone store for analysis by a Bridgestone technician.
Wear Life Guarantee conditions and exclusions
The following conditions apply. 1. To be eligible, the initial set of Bridgestone Turanza Serenity Plus tyres must be purchased in sets of four (4) or more with a wheel alignment in one transaction. Subsequent replacement Serenity Plus tyres will be covered by the Wear Life Guarantee as long as the vehicle maintains fitment of all four Bridges tone Turanza Serenity Plus tyres and a wheel alignment is performed in the same transaction with the replacement tyres. 2. Tyres must be uniformly worn down to the tread wear indicators for a claim to be considered. The Tyres are deemed to have worn out when the tyre tread is uniformly 1.6mm (which means that the tyre tread has worn down to the top of the built-in indicators in the tread grooves) as measured and assessed by a Bridgestone Tyre Centre, Bridgestone Select or Firestone store, whose decision is final. 3. A Bridgestone tyre technician will also check your vehicle’s wheel alignment at each service interval, because incorrect wheel alignment can result in irregular wear on your tyres. Whilst the Wear Life Guarantee provides free tyre rotations, if your vehicle requires a wheel alignment or wheel balancing, there will be an additional charge. 4. The tyres must remain fitted to the original vehicle. 5. For a claim to be considered, the service schedule must be maintained as prescribed and recorded in the Bridgestone Wear Life Guarantee booklet. 6. Claims must be made within five (5) years of date of purchase. The tyre(s) will be retained by the Bridgestone store for analysis by a Bridgestone technician. 7. Where eligible, a pro-rata credit is granted on the purchase of replacement tyres and cannot be redeemed in cash or other services. To determine the replacement price, the percent of guaranteed wear life obtained is multiplied by the Recommended Retail Price of the affected tyres(s) at the time of replacement. For example, if your tyres achieved 90% of the guaranteed wear life, you will receive a credit towards your next set of Bridgestone tyres to the value of 10% of the RRP of the replacement tyres. The pro-rata credit will be determined by this formula: Credit = (50,000 – Kilometres travelled) / 50,000 x RRP. 8. Bridgestone New Zealand Ltd. reserves the right to withdraw this offer at any time without notice.
The following exclusions apply. 1. The Wear Life Guarantee only covers the wear of tyre tread to 50,000km; it excludes irreparable punctures and all accidental damage, including but not limited to damage from gutters, potholes or damaged roads, or breaks or cuts from foreign objects. (For additional piece of mind and to cover from irreparable punctures and accidental damage, we recommend purchasing the Road Hazard Warranty.) 2. Tyres used in commercial service, motorsport, racing or other competitive use, or towing. 3. Wear caused by tyres being used on unsealed roads, fitment to unsuitable vehicles, such as utility vehicles and off-road vehicles; wear caused by improper use, including but not limited to improper maintenance, overloading, defective vehicle components, and abuse. 4. The Wear Life Guarantee does not cover loss of time, inconvenience, or loss of vehicle use. Liability and losses of a consequential nature are limited to the extent permitted by law.
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